OUTDOORLIGHTS.NET is a subsidiary of THEBRIGHTSPOT.COM owned and operated by Nelson & Linda McMahon since 1995 and you can talk to us any time by
calling 1-800-736-0126 or emailing nelsonandlinda@thebrightspot.com
Our Guarantee
Full 30-Days on all items except special orders. Simply return in original packaging in the same condition as we sent to you. We refund price of merchandise, but not shipping and handling. You pay for return shipping. If item charge included free shipping, returns will be subject to 7% restock and shipping fee. This charge will be deducted from customer credit.
All breakage and/or shortages (missing parts) must be reported within 30 days of receipt of goods in order for us to provide replacements free of charge.
If the regular item is defective or broken in shipment we pay for all shipping in the replacement process.
If the item is a hard-wired fixture please do not cut the wires until you are sure you want to keep it. We will still take it back if wires are cut, but we will deduct from the refund a rewire fee of $25.00.
Special Orders, items we do not normally stock but order especially at your request, are guaranteed as to the quality and safe delivery only. If there is a quality problem or delivery problem we will send you a replacement of the same item.
On returns of $750.00 or more, we reserve the right to charge a Fifteen Percent (15%) restocking fee. |